Frequently Asked Questions

Everything you need to know about INIKA Organic beauty, shipping, and sustainability.

Are INIKA Organic products 100% natural?

Yes, all our products are certified organic or 100% natural, derived from botanical ingredients and pure minerals. We do not use synthetic fillers, additives, or harsh chemicals.

Is your packaging sustainable and recyclable?

We are committed to the planet. Over 90% of our new packaging is made from sustainable materials such as recycled plastic, glass, and FSC-certified paper, and is designed to be fully recyclable.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-7 business days depending on your location. We offer free standard shipping on all orders over $75. Express shipping options are available at checkout for an additional fee.

What is your return policy for opened beauty products?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have any concerns regarding a reaction or product quality, please contact our support team.

Are INIKA Organic products vegan and cruelty-free?

Absolutely. We are proudly certified Cruelty-Free and Vegan. We never test on animals, and our ingredients are 100% plant or mineral-based with no animal by-products.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options like Afterpay and Klarna for your convenience.